Privacy Policy

Introduction

Welcome to https://oral-hygiene.scoopsurge.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines our commitment to protecting your personal information and data privacy when you interact with our website, applications, services, and products. Our policy complies with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), and other US state laws
Utah’s Consumer Sales Privacy Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including:

Our official website at https://oral-hygiene.scoopsurge.com
Any mobile applications or software we develop or offer
Services and products delivered through our platform
Interactions on social media platforms linked to our website

Please note that this policy does not cover third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy describes the practices related to:

Using our applications and services as an authorized user.
Visiting our websites that refer to this Privacy Policy.
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile preferences.
Payment Information: Credit card or debit card details, payment history, and billing addresses for transactions made through our platform.
Financial Information: This may include bank account numbers, investment portfolios, or financial records if you choose to share them for specific services.
Purchase Information: Data about products or services you’ve purchased from us, including quantities, dates, and purchase amounts.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data from GPS signals.
Location Data: Geographic coordinates shared when using our location-based services or when making purchases.
Feedback: Reviews, comments, responses to surveys, and feedback forms you voluntarily submit to us.
Social Media Information: Publicly available data from social media platforms when you choose to connect your accounts with ours.
Product Information: Details about products you view, search for, or purchase on our website, including product preferences and browsing history.

We collect this information through various means: user input forms, account registration processes, automated tracking technologies (cookies, device fingerprints), analytics tools, and third-party data providers.

Cookies

We employ cookies to enhance your experience and improve the performance of our services:

Strictly Necessary Cookies: These ensure basic functionalities like logging in, securing transactions, and maintaining session times.
Preference Cookies: Used to remember user preferences and settings, such as language or content display options.
Analytics Cookies: Enable us to analyze user interactions, track website performance, and understand user behavior for marketing purposes.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data and the purposes for which it was collected:

Account information and transaction records are typically kept for 7 years after account deactivation or closure.
Financial and payment data may be retained for up to 5 years post-transaction for fraud prevention and legal purposes.
Most other personal data will be deleted or anonymized once it is no longer needed for the purpose it was collected.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal information:

Access: You can request access to the personal data we hold about you and its accuracy.
Rectification: The right to have incomplete or incorrect data corrected.
Erasure (Right to be Forgotten): In some regions, you can request the deletion of your data, except where retention is required by law.
Restriction: You may limit our use of your personal data in certain circumstances.
Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: You have the right to take legal action if you believe we have discriminated against you based on certain personal characteristics.

To exercise these rights or submit a request, please contact our Data Privacy Team at [email protected] or write to us at:
[Your Company Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be accessible from the date of modification. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please contact us:

Email: [email protected]
Postal Address: [Your Company Address] (for written correspondence)